Privacy Policy

The Depo (“we”, “us”, “our”) operates the website thedepovenue.com. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Introduction

The Depo (“we”, “us”, “our”) operates the website thedepovenue.com. This Privacy Policy explains what information we collect, how we use it, and your rights.

If you don’t agree with this policy, stop using the website immediately.

2. Information We Collect

2.1 Information You Give Us

  • Name

  • Email address

  • Phone number

  • Billing details (if purchasing tickets)

  • Messages sent through contact forms

  • Job/artist submissions (if applicable)

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on site

  • Referral source

This is standard analytics data.

2.3 Cookies & Tracking

We may use:

  • Essential cookies (site functionality)

  • Analytics cookies (Google Analytics, similar tools)

  • Advertising pixels (Meta/Google ads retargeting)

You can disable cookies in your browser, but some features may stop working.

3. How We Use Your Information

We use your information to:

  • Provide our services and run events

  • Process ticket purchases

  • Send event updates, marketing, and announcements

  • Improve our website

  • Handle customer support and enquiries

  • Keep the venue secure (CCTV, if used onsite—not online)

  • Comply with legal obligations

We don’t sell your data. Never have, never will.

4. How We Share Your Information

We may share your data with trusted third parties, including:

  • Ticketing partners

  • Payment processors

  • Email marketing platforms

  • Analytics and advertising providers

  • Security and IT service providers

They only get what’s needed to do their job, nothing more.

We may also share information if required by law or to protect our rights.

5. Data Storage & Security

We take reasonable steps to protect your data.
That said, no online system is 100% secure. Use the site at your own risk.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing

  • Restrict or object to certain processing

  • Request data portability

To exercise any rights, email us at info@thedepovenue.com

7. Email Marketing

If you sign up for our mailing list, you agree to receive updates, announcements, and promotions.

You can unsubscribe at any time via:

  • The link in the email

  • Contacting us directly

Unsubscribing doesn’t affect essential service messages (e.g., ticket confirmations).

8. Third-Party Links

Our website may link to external sites.
We aren’t responsible for their content or privacy practices.

9. Children’s Privacy

We don’t knowingly collect data from anyone under 16.
If you think a minor has provided personal information, contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes take effect when posted on this page.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact:

The Depo
Email: info@thedepovenue.com
Address: 33 Union Steet, Plymouth, PL1 3FG